FAQs

To cancel your booking, please contact our Customer Care team by phone or email. If you have booked your tour through a third party distributor, please contact them directly to cancel or Re-book your tour.

We appreciate your feedback and within days of taking the tour, expect to receive an email requesting feedback of your experience.

It necessary for men and women to cover your shoulders and knees when entering churches or the Vatican museums.

It necessary for men and women to cover your shoulders and knees when entering churches or the Vatican museums.

We don’t have a minimum number of participants.

Currently we offer private tours in many destinations and can arrange many of our tours as private tours. If you are interested in a private tour please refer to the private tours offered online. If the private tour you are interested in, is not listed, please contact our Customer Care team.

Customer feedback is invaluable for us as it allows us to improve our tours and ensure that each of our guests has a wonderful experience. We welcome all sort of feedback, so please make sure you get in touch.

Our Rome tour guide or the coordinators will be waiting you at the meeting point holding a sign with the tour name.

We do offer reduced rates for children on most of our tours, although the amount varies from tour to tour. When you are making a booking please note that the rate per child is displayed under the adult rate.